Privacy Policy

SimplyGiv Privacy Policy

Last Updated: 1/21/2026

SimplyGiv (“SimplyGiv,” “we,” “us,” or “our”) provides digital giving, payment processing, engagement, and management solutions for churches, non-profit organizations, and for-profit organizations. We are committed to protecting your privacy and handling personal information responsibly, transparently, and securely.

This Privacy Policy describes how information is collected, used, shared, and protected when you visit https://simplygiv.com, create an account, or use SimplyGiv products and services.

1. Information We Collect

We collect information necessary to operate our services effectively and securely.

   a. Personal Information

•   Name
• Email address
• Phone number
• Mailing address
• Account login credentials

   b. Organization & Account Information

•  Organization name and type (church, non-profit, for-profit)
• User roles and permissions
• Funds, campaigns, and payment categories
• Engagement and activity data

   c. Payment & Transaction Information

• Donation or payment amounts
• Transaction dates and history
• Payment method type

Important: SimplyGiv does not store full credit card numbers or bank account details. All payment transactions are processed securely through SimplyGiv’s own Ace Merchant Processor, using industry-standard encryption and security controls and in compliance with applicable payment network rules, including PCI-DSS requirements.

   d. Mobile & Messaging Information

• Mobile phone numbers
• SMS opt-in and consent records
• Message delivery, response, and opt-out data

   e. Technical & Usage Information

• IP address
• Device and browser information
• Log files
• Cookies and analytics data

2. How We Use Information

      We use information to:

• Provide, operate, and maintain SimplyGiv services
• Process donations, payments, and transactions
• Enable engagement tools, reporting, and communications
• Send service-related notifications and confirmations
• Provide customer support
• Improve platform performance, reliability, and security
• Comply with legal, regulatory, and financial obligations

3. Mobile Information & SMS Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All other categories of information exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties under any circumstances.

SMS messages sent through SimplyGiv are service-related or authorized by the organization using the platform. Users may opt out of SMS communications at any time by replying STOP.

4. Information Sharing & Disclosure

SimplyGiv may share information only as necessary and in limited circumstances:

Service providers who support infrastructure, analytics, communications, or security and are bound by confidentiality and data-protection obligations Authorized organization access, where information collected on behalf of a church, non-profit, or for-profit organization may be accessed by that organization’s administrators Legal compliance, when required by law, regulation, subpoena, or court order

SimplyGiv does not sell, rent, or trade personal information to third parties.

5. Cookies & Tracking Technologies

SimplyGiv uses cookies and similar technologies to enable core functionality, analyze usage and performance, and improve user experience.

You may control cookie preferences through your browser settings.

6. Data Security

We use administrative, technical, and physical safeguards designed to protect information against unauthorized access, loss, misuse, or disclosure.

While no system can be guaranteed completely secure, SimplyGiv follows industry best practices to safeguard data.

7. Data Retention

We retain personal and organizational information only for as long as necessary to provide services, meet contractual obligations, and comply with legal, accounting, and regulatory requirements.

8. Children’s Privacy

SimplyGiv does not knowingly collect personal information from children under the age of 13. If such information is identified, it will be deleted promptly.

9. Your Privacy Rights

Depending on your location, you may have rights to access your personal information, request corrections or deletions, or withdraw consent where applicable.

Requests may be submitted using the contact information below.

10. Third-Party Links

SimplyGiv websites and services may contain links to third-party sites. SimplyGiv is not responsible for the privacy practices or content of those external websites.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

12. Contact Information

If you have questions or concerns regarding this Privacy Policy or SimplyGiv’s data practices, please contact:

SimplyGiv
Email: contact@simplygiv.com
Website: https://simplygiv.com